Wanted: Customer & Sales Support employee

The commercial team of DCA Market Intelligence is looking for a new colleague! Do you get excited about happy customers and do you enjoy building new contacts and being able to offer a helping hand? Then this vacancy is for you!

About us
DCA Market Intelligence offers price and market information for entrepreneurs in the Food and Agri sector. We distribute this information via Boerenbusiness.nl, Foodbusiness.nl, DCAmarketIntelligence.com and Farmerbusiness.com. We do everything in-house: we develop our own websites and tools, have our own sales and marketing team, a team of market experts and customer service. With this relatively small team, you know all your colleagues and the lines are short. This way, we have maximum influence on the result.

What are you going to do?
You work closely with colleagues from Marketing and Customer Service. Actively maintaining contact with (potential) customers and ensuring upselling are among your most important tasks. You can explain to the customer like no other why our market information is essential and you see commercial opportunities. In this, you seek contact with customers so that you know what their wishes are and you respond to them immediately. In this way, you ensure happy customers who also remain customers.

Listening and asking questions is essential to find out the customer's needs. Clear communication and keeping your agreements are very important in this. You therefore know how to come across professionally, verbally, by telephone and in writing. Are you looking for a position with freedom, in which you are responsible for your own success? Then you have come to the right place!

Who are we looking for?

• You are independent, enterprising and a good communicator
• You work and think at HBO or WO level
• You preferably have experience in a similar role
• You have good communication skills. You can easily start a nice conversation from which you can get commercial opportunities. This can be done by phone, online or in person.
• You are accurate and keep to agreements made
• You like to think creatively, together with Marketing campaigns are devised and created
• You know how to deal with challenging questions
• You speak and write good Dutch and English

What do we offer?

• A close-knit and experienced team
• We often work at the office in Lelystad (cozy and convenient!), but we also regularly work from home so that you can combine private and work life.
• An attractive salary that matches your experience and capabilities: indication €2.500 to €4.000 per month gross (32-40 hours per week)
• A modern workplace. Our office is easily accessible by both public transport and car with ample parking.
• Our company provides a good pension scheme, so that you are prepared for the future
• Ambitious? We offer plenty of room for that. In addition to coaching by experienced team members, there is the opportunity to further develop your talent with training and guidance

Does this sound like something for you? Contact us!
Would you like to know more about this position? Please contact Tim Vrolijk on +31 (0)320 - 269 527. We would like to receive your application by e-mail at t.vrolijk@dcami.com.